1. What is the difference between the NT Digital Plan and All Digital?

Both plans are priced at $29.90/month and come with an upgraded 4 digital accesses.

NT Digital Plan

• Continue reading on your current News Tablet via the SPH Tab app
• No login required on your News Tablet
• Includes 4 concurrent digital accesses across the ST app and website
• Comes with a $50 Sheng Siong voucher

All Digital

• Access The Straits Times via the ST app and website
• Includes 4 concurrent digital accesses across the ST app and website
• Comes with a $100 Takashimaya voucher
  
  

2. Can I continue using my current News Tablet with these plans?

Yes. You can continue using your current News Tablet regardless of which plan you choose.

• If you choose the NT Digital Plan, you can continue reading via the SPH Tab app on your News Tablet without logging in.
• If you choose All Digital, you will need to log in via the ST app or website to access your subscription.  Access to the SPH Tab app is not included. 

3. Will there be any interruption to my reading access?

No. Once your renewal is successfully processed, you can immediately start reading. 

4. What happens at the end of my contract?

You will be contacted closer to the end of your contract term with available renewal options.

1. When will I receive my voucher?

Your voucher will be mailed to you after your subscription has been successfully renewed and activated.

2. Can I exchange my voucher for cash?

No. Vouchers are not exchangeable for cash and are subject to their respective terms and conditions.

1. Do these subscription plans come with a print newspaper copy delivered to my home?

No, these plans are digital subscriptions to The Straits Times, and does not include the print newspaper.

2. How do I know if I am eligible for this promotion?

All existing news tablet subscribers that have… 

• 6 weeks till their contract expires, or 
• with no current contract 

can replace their current subscription with the above subscription plans.

3. When will the billing for my subscription start?

Your subscription will officially start 2 working days from the date of your purchase.

Your first payment will begin on the day you purchase your subscription, and will cover the first period of your subscription from your official subscription start date. 

See the table below for a subscription purchased on June 1 as an example:

4. How do I make payment?

You can make payment at the subscription checkout page. We accept various credit card payments.

5. What happens if I want to terminate my subscription after the contract expires?

All subscriptions are contracted on a 24-month basis, but recurring billing will continue after your contract expires. If you wish to terminate your subscription after your contract term ends, you can email circs@sph.com.sg and our Customer Service team will assist you.

Please contact our Customer Service team at 6388 3838 or email circs@sph.com.sg.

Customer Service hours: Monday to Friday, 8.30am to 6pm (excluding public holidays).