The Straits Times
News Tablet
Read more. Know more. Enjoy more.
$29.90/month for 24 months
Own your Samsung Galaxy Tab A9+ (WiFi)
Enjoy a $30 Takashimaya voucher
Unlimited Premium Articles
Personalised News Feed
Expanded E-paper View
Samsung Galaxy Tab A9+ Included
Samsung Galaxy Tab A9+ (WiFi) Features
Top Questions
1. Who is eligible for this promotion?
All new and vendor subscribers (currently paying cash to the vendor who delivers papers to your doorstep) are eligible.
Existing subscribers with no current contract can either:
- 1) replace their current subscription with the News Tablet Package or
- 2) add the News Tablet Package to their existing subscription for an additional $29.90/month for a Samsung Galaxy Tab A9+ (Wi-Fi).
Existing subscribers with a contract can add the News Tablet Package to their existing subscription for an additional $29.90/month for a Samsung Galaxy Tab A9+ (Wi-Fi).
2. I belong to the category of customers who are eligible for the promotion, but I can’t seem to check out via the e-shop page. What do I do?
We’re sorry for the inconvenience. Please call our Customer Service Hotline at 6388 3838, or email circs@sph.com.sg for assistance.
Our Customer Service Hotline operates from Mon - Fri, 8.30 am to 6pm and Sat - Sun, 8.30am - 12pm, excluding Public Holidays.
3. How can I redeem my tablet?
This promotion includes complimentary home delivery (worth $15).
Please expect a waiting time of up to 14 working days for delivery from the date of purchase of your subscription. We will send you a WhatsApp alert to confirm delivery date and time.
More details on the redemption will be included in the redemption email sent to you after the purchase.
4. Can I download other apps and read email on my tablet?
Yes, absolutely! You can download any other apps on your tablet, read your email, and use the browser, as you would on a regular tablet.
5. How many concurrent access do I get with this subscription?
Besides the pre-loaded SPH Tab app that can only be accessed via the Samsung tablet, you also get 1 access to the ST website and 1 access to the ST app concurrently.
If you are bundling the ST News Tablet subscription with another ST package, you will get the total number of concurrent access for the 2 subscriptions.
For example, if you are subscribed to the News Tablet + ST All-Digital bundle, you will get access to the SPH Tab app, 2 concurrent access to the ST website, and 5 concurrent access to the ST app, making a total of 8.
6. How does this package compare with the rest of ST’s available packages?
Here’s a quick summary of how the package compares with other ST offerings:
|
Package/ Accesses |
News Tablet from $29.90/mth |
ST All-Digital + Print $29.90*/mth |
ST All-Digital $29.90/mth |
| Print Paper | X | ✓ | X |
| ST e-paper | ✓ | ✓ | ✓ |
| Web Access | 1 | 1 | 1 |
| App Access | 1 | 4 | 4 |
| ST News Tablet Access | 1 | X | X |
*Not inclusive of delivery charges.
Tablet Redemption
1. How can I redeem my tablet?
This promotion includes complimentary home delivery (worth $15).
Please expect a waiting time of up to 14 working days for delivery from the date of purchase of your subscription.
More details will be included in the redemption email sent to you after the purchase.
2. Do the vouchers come with an expiry date?
No, the vouchers do not have an expiry date. Please note that no refund or exchange will be provided for any unutilised vouchers.
3. When will I receive the vouchers?
Your Takashimaya vouchers will be mailed to you within 3 months from your purchase date.
Using The Straits Times News Tablet
1. Help! I can’t seem to log in or access the app.
The App comes with an auto-login function so you only need to log in to your account for the first time. If you experience any difficulties in logging in, go to the top right corner of your browser window to open the Settings menu. Tap on Refresh Login under the Services section.
2. I forgot my password.
Don’t fret. You can reset your password at subscribe.sph.com.sg/resetpw.
3. I need help with using the SPH Tab (News Tablet) App.
No problem. There is an in-app tutorial flow which you can activate to take you through the app’s features.
Can't find what you're looking for?
For general enquiries, you can refer to our FAQ here. Alternatively, you can call our Customer Service Hotline at 6388 3838, or email circs@sph.com.sg for assistance.
Our Customer Service Hotline operates from Mon - Fri, 8.30am to 6pm, excluding Public Holidays.
How do I cancel my subscription?
You may cancel* your subscription to the package by providing us with at least 30 days’ prior notice, either via email or telephone. All of your entitlements under the Package will cease upon the expiry of your payment term.
*All amounts (including any unutilised amount of the Promotional Subscription Fee) paid prior to the date of termination will be strictly non-refundable.
