ST/BT All-Digital/ All-Digital + Print (24 months’ subscription) Dyson Promotion 

August 2026 

Terms and Conditions

(Updated as of 12 August 2026)

1. This subscription promotion (“Promotion”) is administered by SPH Media Limited (“SPH”, “we”, “us”, or “our”).
   
   

2. Participation in this Promotion is subject to the terms herein (the "Specific T&Cs") and the Standard Subscription Terms and Conditions (the "General T&Cs") and, together collectively referred to as the "T&Cs").

In the event of any inconsistency between the General T&Cs and the Specific T&Cs, the Specific T&Cs shall prevail.

3. Under this Promotion, you will be entitled to a promotional price for "Dyson PencilVac Fluffycone vacuum” or “Dyson PencilWash wet floor cleaner" based on your purchase as described in paragraph 11 (“Device”) when you sign up for a new subscription to, or opt for a change of your existing subscription to, any of the applicable publications (“Publication(s)”) under the applicable subscription package (“Package”). Subscriptions under this Promotion will be subject to the relevant minimum subscription period (“Minimum Subscription Period”). Details are as set out in the table below.^ Not inclusive of monthly delivery charges at $3/4/5, depending on your residential type.

 This Promotion is valid during the period commencing from 20 August 2026 to 30 November 2026 (the "Promotion Period") or until all the Devices available under this Promotion have been fully sold. 

4. To qualify for this Promotion and the Device:

a.   you must meet the eligibility criteria set out in the T&Cs (in particular, Clause 5 below),

b.   we must receive your duly completed application form and payment before the Promotion Period ends (requests for extensions will not be entertained); and

c.   you agree to and shall maintain your subscription to the relevant Package without any change for the whole of the applicable Minimum Subscription Period.

5. Eligibility
   
   This Promotion is open to all Singapore citizens, Singapore permanent residents, and foreign workers who reside in Singapore and have work permits or passes which are valid for at least 24 months from the date of submission of the subscription application. Valid Singapore address must also be provided at point of subscription.
   
   The following table additionally sets out the groups of subscribers who are eligible for this Promotion, and how their subscriptions to the Package will take effect.

 

6. For more information on when your subscription to the Package will commence, please refer to the breakdown below.

 

7. To qualify for the Package:

1. You must take up a new subscription to the Package or add on to your existing subscription package in accordance with the T&Cs; and

2. You agree to and shall maintain your subscription to the Package without any change to your subscription package for the entire duration of the Minimum Subscription Period (where "Minimum Subscription Period" is defined in paragraph 3 above to mean the period of 24 months) applicable to your subscription; and

3. You must pay for your subscription by either (i) Grab PayLater payment mode, or (ii) SPH Payment Mode for payment in full.

8. Your duly completed subscription application form must be received by SPH Media Limited during the Promotion Period.

9. SPH Media Limited has the right to determine your eligibility for this Promotion at its sole and absolute discretion, and its decision thereon shall be final and binding. Each subscriber is eligible to receive one device per subscription.

10. Details of the Package are as follows:

1. Minimum Period of Subscription
   A Minimum Subscription Period of 24 months applies to all subscriptions to the Package. Subscribers who terminate their Package prior to the expiry of the 24 months will be subject to the early termination fees as specified in paragraph 13 below.

2. Device
   Details of the Device provided for the Package are set out in paragraph 11 below.

11. Device

11.1 The Device provided with the Package is a "Dyson PencilVac Fluffycone vacuum” or “Dyson PencilWash wet floor cleaner" based on your purchase.

11.2  The following additional terms apply in respect of the Device: 

(a) You may only redeem one Device per subscription and per household (based on your provided address). This means that if you or someone in your household has already redeemed a Device, you will not be eligible for more Devices even if you take up additional subscriptions to other Publications under applicable Packages during the Promotion Period.

(b) Your product will be collected at the appointed redemption center, Short Q Redemption Centre, 176 Orchard Road #01-57, The Centrepoint, S238843. Opening hours daily 11am to 8pm. For more information, please visit www.shortq.sg.

• For orders placed before 1 September 2026: Collection starts from 1 September 2026.

• For orders placed on or after 1 September 2026: Collection will be available from the next day after your order date.

• Product not collected within 1 month from the date of purchase will be forfeited. 

• You must be physically present during the collection, and please present your NRIC and digital/printed Redemption letter for verification.

• The name provided in the subscription application must match exactly the name stated on the subscriber’s NRIC. The home address provided must also correspond with the subscriber’s NRIC. SPH Media Limited or the redemption center reserves the right to reject any application or withhold redemption of product where the name provided does not match the identification records.

(c) The Device is provided by a third party, DYSON SINGAPORE PTE. LIMITED (the "Device Provider"), and is to be redeemed or used according to their terms and conditions. By participating in this Promotion and using or redeeming the Device, you accept that:

(i)            Any dispute about the quality, condition, or redemption of the Device (including warranty claims, if any) is to be resolved directly with the Device Provider and we are not obliged to assist or act on your behalf in communicating with them.

(ii)         Your use of the Device at your own risk. We are not responsible for and we do not guarantee: (1) that the Device Provider’s services or platforms will be accessible, secure, reliable, or be without disruption, interruption, errors, virus or other harmful elements, or (2) that the results, information, contents or materials derived from the use of their services or platforms are accurate, reliable or suitable for its users.

(iii)       The Device Provider may update, modify, or change the terms and conditions of use of the Device or its services at any time, and we shall not be liable to you for any such update, modification, or change.

(iv)         Except to the extent that they may not be excluded by law, we make no representations or warranties of any kind in respect of the Device, whether implied, express or statutory, including without limitation the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose.

(v)         To the fullest extent allowed by applicable laws, we shall not under any circumstances whatsoever be liable for: (1) your use of the Device, (2) any delay, failure, or default of the Device (including redemption of the Device), (3) any service offered by the Device Provider (including, but not limited to, any failure, interruption, disruption or downtime on the Device Provider’s platform / mobile application), and (4) the acts, omissions and conduct of any third parties (including the Device Provider) in connection with or related to your use of the Device. You further indemnify us against any losses or damages that we may suffer arising from your use or redemption of the Device.

(d)   The Device is provided for your personal and non-commercial use only. You will not resell the Device to any other persons whether for profit or otherwise, and you shall not charge other persons for use of the Device.

(e)  The Device is available whilst stocks last, and we reserve the right and discretion to substitute the Device with any other product of similar value. No exchange or re-election of the Device is allowed once your application has been submitted.

(f)  The Device is not transferable or exchanged for cash, credit, or other items, and are not valid with any other discounts, vouchers, or promotions. Any unutilized amount for the Device will not be refunded and cannot be used to offset any existing or new subscription or promotion.

12. Device Warranty

(a) For details of product warranty, please contact Dyson at 1800 397 6674. (Open 9am – 9pm Monday to Friday, 9am – 5pm Saturday. Closed on Sundays and public holidays.) 

(b) All matters relating to the Standard Product Warranty are solely between the subscriber and the Device Provider and/or the manufacturer of the Device. SPH Media Limited will not be responsible for any discrepancies or changes (if any) in respect of the foregoing. SPH Media Limited will also not be liable for any direct or indirect claims, actions, demands or complaints, or any liabilities, judgments, compounds, penalties, losses, costs, damages, expenses, personal injury or death in connection with the Standard Product Warranty.

13. Termination

13.1 If you (i) terminate your subscription to the Package before the expiry of the Minimum Subscription Period for any reason whatsoever, or (ii) during the Minimum Subscription Period fail to pay to SPH Media Limited any sums as and when due and SPH Media Limited exercises its rights herein to terminate your subscription, the following fees and charges shall also be due and payable by you to SPH Media Limited respectively upon notice by SPH Media Limited:

a. early termination fee of:

No. of remaining months in Minimum Subscription Period based on SPH’s billing cycle X $1,188.60 (Dyson PencilVac) or $1,043.60 (Dyson PencilWash)  / 24months.

b. a further $20 administration fee applies if the chosen payment mode for the Package is through SPH payment mode. 

13.2 For the avoidance of doubt, if you terminate your subscription to the Package before the expiry of the Minimum Subscription Period, the stated fees in paragraph 13.1 shall be due and payable by you. In the event of a termination of a subscription to the Package before the expiry of the Minimum Subscription Period for any reason whatsoever, (a) all of the subscriber’s entitlements under the Package (including, without limitation, the Standard Product Warranty (as defined below)) will cease and (b) all amounts paid prior to the date of termination will be strictly non-refundable.

13.3. You may cancel your subscription to the Package at any time after the Minimum Subscription Period by providing us with at least 30 days prior notice in one of the following ways: (a) in writing and sent by post to Customer Service, Consumer Division, SPH Media Ltd, 1000 Toa Payoh North Annexe Level 6, News Centre, Singapore 318994; (b) by calling our Customer Service Team at 6388 3838; or (c) by emailing us at circs@sph.com.sg. 

13.4 Upon the expiry of 24 months from commencement date of your Package, your Package will be ceased. Should you wish to renew your subscription, please call our Customer Service Team at 6388 3838; or email us at circs@sph.com.sg for further instructions.
^Not inclusive of monthly delivery charges at $3/4/5, depending on your residential type

14. Each billing address is eligible to subscribe to this Promotion only once. SPH Media Limited reserves the right, in its sole and absolute discretion, to grant exceptions. For any queries, please contact the Customer Service Team at 6388 3838.
    
    

15. By subscribing for the Package under this Promotion, you agree and consent:

(a) to the terms of our privacy policy as amended from time to time, available at https://corporate.sph.com.sg/legal/sph_privacy.html "Personal Data Protection Notice"), and the terms of the Personal Data Protection Notice incorporated into the T&Cs by reference; and

 

(b)  that we may collect, use, process and/or disclose your personal data to communicate with you for purposes relating to this Promotion, provide you with the Device, marketing information on products and services we offer, and such other purposes we may reasonably deem appropriate, or for such purposes that you may have otherwise given your consent for.

16. We shall in no way be responsible or liable for any loss (including, without limitation, any indirect or consequential loss and damages for loss of profits, business interruption or loss of information), liability, expenses, claims and costs arising out of or in connection with the this Promotion or the Device, including, but not limited to, any actual or alleged injury, damage, death or other consequences occurring to any person as a result, directly or indirectly, of the possession or use of the Device whether claimed by reason of breach of warranty, negligence, product defect or otherwise, and regardless of the form in which any such claim is made, save for any liability that cannot be excluded by applicable laws (in which case that liability is limited to the extent allowed by applicable laws).
    
    

17. Any waiver given by us for a breach of any of the T&Cs by you shall not operate or be construed as a waiver of any other or subsequent breach on your part.
    
    

18. We may, at our sole and absolute discretion, vary, amend or revise the T&Cs and/or terminate or withdraw this Promotion at any time without prior notice.
    
    

19. The T&Cs shall be governed by and construed in accordance with the laws of Singapore, and all persons who participate in this Promotion shall be deemed to submit to the exclusive jurisdiction of the Singapore courts.

By subscribing for the Package, you agree and consent to the terms of our privacy policy as amended from time to time, available at https://www.sph.com.sg/tnc/pdpa/, and the terms of the Privacy Policy are incorporated into these Specific T&Cs by reference.

 

If you are subscribing for yourself or as a parent or guardian on behalf of a child, please refer to the Standard Terms and Conditions. However, if you are subscribing on behalf of a company, please refer to the Corporate Standard Terms and Conditions.

(Last updated on Mar 03, 2026)*

 

1. These Standard Subscription Terms and Conditions (“Standard Terms”) govern your subscription(s) to newspapers published by SPH Media Limited and its successors-in-title (“SPH Media”, “we”, “our” or “us”), regardless of the type of subscription and how you access your subscription. We may amend these Standard Terms from time to time by posting any amendments on our website, and you agree to be bound by these amendments.

 

Subscribing to our services

2. You must be 18 years old and above to subscribe to our services. If you are a child or ward below 18 years old (“child”), please get your parent or guardian to undertake the subscription. By subscribing to our services, you confirm that you are at least 18 years old and that you are:

(a) subscribing to and using our services for yourself;

(b) subscribing to and using our services for your company; or

(c) subscribing to our services as parent or guardian on behalf of a child who will be using our services. In this case, you agree to these Standard Terms both personally and on behalf of the child. You will be liable for your child’s acts and omissions when your child uses our services, so please ensure that your child observes these Standard Terms.

3. Your subscription may be subject to additional terms, such as when you sign up for a News Tablet subscription or when your subscription comes with a gift or premium (the “Additional Terms”). Any such Additional Terms will apply in addition to these Standard Terms. The Additional Terms will take priority over the Standard Terms if there is any conflict between the two.

4. The time we take to process and confirm your subscription will vary depending on how you are subscribing with us.

(a) If you are subscribing with us via our online subscription portal, we will confirm your subscription via email within 1 day from the time you submit your application.

(b) If you are subscribing with us via our other channels (including walk-ins, roadshows, application forms, phone, resellers), we will confirm your application within 3 to 7 working days from the time you submit your application.

If you do not have an email address, we will confirm your subscription via regular mail. This may take up to 4 to 6 working days.

 

Fees and payment

5. All subscription fees are due in advance unless otherwise stated. For example, if you are subscribed to a monthly subscription package, payment for the subscription fees for a particular month must be made at the start of that month. Subscription fees, once charged, are non-refundable.

6. You can choose to make payment for your subscription fees by credit card. We will typically debit your card at the start of each month (for monthly subscriptions) or each subscription year (for annual subscriptions).

(a) If we are unable to debit your card for any reason when your subscription fees are due, we may suspend or terminate your subscription in accordance with clause 13 below.

(b) If your credit card has expired, or if you wish to use a different credit card, you must notify us at least 14 days before your next subscription fee payment is due. You can do so either by contacting our Customer Experience Team at 6388 3838, or updating your credit card details online by logging in to your account.

7. In the event of any discrepancies or inaccuracies in your invoice/statement/records relating to the payment for your subscription, you must notify us promptly by contacting our Customer Experience Team no later than fourteen (14) days from the date of the invoice/statement/records for us to investigate into the matter, otherwise our records shall be conclusive of the amounts due from you and we will not entertain any disputes in relation to the same.

 

Delivery and suspension of delivery for print newspapers

8. If you have subscribed to print newspapers, a delivery fee will be charged for the delivery of the print newspapers. Delivery fees will vary depending on your residence, and will be charged per subscriber account per delivery address. Once charged, delivery fees are non-refundable.

9. We contract with external vendors to provide delivery of your newspapers to you. They may deliver your newspapers to your doorstep, or to your letterbox.

10. If you experience any issues of non-delivery of your newspapers, please contact our Customer Experience Team at 6388 3838 no later than 2 days after the date of the newspaper(s) in question, so that we can address the issue for you as soon as possible.

11. You may suspend the delivery of your print newspaper(s) temporarily (“Temporary Stop”) by submitting a request through the account management portal or by calling our Customer Experience Team at 6388 3838. Temporary Stop requests are subject to our discretion, and if approved, are offered to you on a goodwill basis.

(a) Any Temporary Stop requests must be submitted at least 3 working days (excluding Saturdays, Sundays and public holidays) before its intended start date.

(b) Each Temporary Stop requested for must be for a minimum period of 3 consecutive days and cannot exceed 30 consecutive days.

(c) If you are subscribed to a Print-only package, and your Temporary Stop request is approved, we may additionally offer you a refund or credit of your subscription fees for the duration of the Temporary Stop. No refund or credit will be offered to subscribers of All-in-One packages because you will continue to have access to digital editions of your subscribed publications.

12. Even if a Temporary Stop request is approved, we cannot guarantee that all delivery personnel will carry out Temporary Stop requests without error or at all. In such event, notwithstanding clause 11(c), you remain liable to pay for all newspapers delivered to you during any Temporary Stop period requested. We will not be liable for any loss or damage which you may suffer in connection with any continued delivery of newspaper(s) or any Temporary Stop request.

 

Cancellation and termination

13. If you wish to change or cancel your subscription, you must provide us with at least 30 days’ prior notice in one of the following ways:

(a) by calling our Customer Experience Team at 6388 3838;

(b) by emailing us at circs@sph.com.sg; or

(c) in writing and sent by post to “Customer Experience Team, Consumer & Audience Division, SPH Media Ltd, 1000 Toa Payoh North Annexe Level 6, News Centre, Singapore 318994”.

If you cancel your subscription in the middle of your billing cycle, no refunds will be issued to you, but you will continue to have the same access and subscriber benefits for the remainder of the current billing cycle.

14. Your subscription may be subject to a minimum subscription period, such as when you sign up for a News Tablet subscription or if you receive a gift or premium with your subscription. If a minimum subscription period applies to your subscription:

(a) You will be liable for early termination fees and administrative fees if you terminate your subscription before the expiry of the applicable minimum subscription period. Details of these fees will be found in the Additional Terms for your subscription. Early termination fees, if chargeable, will be pro-rated against the portion of the minimum subscription period that has already elapsed and for which subscription fees have been paid. 

(b) At the end of the applicable minimum subscription period, your subscription will automatically continue on the prevailing subscription terms and fee.

15. If we do not receive payment of your subscription fees on time for any reason, or if you breach any other terms and conditions for your subscription, then we may, without prejudice to our rights and remedies at law:

(a) recover any outstanding sums due from you;

(b) suspend your subscription; or

(c) terminate your subscription without further notice or obligation to you, and impose on you any applicable termination and administrative fees.

 

General matters

16. You confirm that the information provided in your subscription application form is true and correct at the point of application. If there are any changes to the information provided, you must inform us promptly by contacting our Customer Experience Team at 6388 3838, or updating your details online by logging in to your account.

17. By submitting your subscription application form, you hereby agree and consent to:

(a) the terms of our Personal Data Protection Notice which can be found at https://www.sph.com.sg/tnc/pdpa as amended from time to time, and the terms of the Personal Data Protection Notice are incorporated into these Standard Terms by reference;

(b) us using and disclosing your personal data for the purposes of processing your subscription application and to provide you with the products and services you have requested. These purposes are set out in the SPH Media Personal Data Protection Notice which can be found at https://www.sph.com.sg/tnc/pdpa and which may be amended from time to time; and

(c) the terms of our SPH Media Member Terms and Conditions which can be found at https://www.sph.com.sg/tnc/member as amended from time to time, and the terms of the SPH Media Member Terms and Conditions are incorporated into these Standard Terms by reference. You further agree that SPH Media’s decision on all matters or disputes relating to or in connection with your subscription and any matters ancillary thereto (including without limitation payment, delivery, promotions or eligibility requirements) are final and conclusive on you. In the event of conflict between these Standard Terms and the SPH Media Member Terms and Conditions, these Standard Terms shall prevail.

18. We have the right to vary subscription or delivery fees payable or any other term relating to your subscription from time to time upon giving you reasonable prior notice.