1. What are the payment options?

The payment options are：
(1) VISA / Mastercard (Debit Card or Credit Card)
(2) Google Pay
(3) Apple Pay

2. How many devices can I use to access the E-paper simultaneously?

The E-paper link is accessible by a maximum of 3 browsers or devices (e.g. Chrome, Safari).

3. How long will the access to the E-paper be valid?

The E-paper link will expire 14 days from the date of purchase (e.g. 1 Feb 2025 purchase will expire 14 Feb 2025). Please refer to the expiry date indicated in the email / SMS.

4. How can I access the digital content?

Click on the link provided in the SMS / email. The link is accessible via the browser on your desktop, mobile device or tablet (e.g. Chrome, Safari). An internet connection is required.

5. I did not receive the link via SMS or Email. How can I retrigger it?

Please call our hotline at 6388 3838 or email us at circs@sph.com.sg, for further support. Kindly provide your email or phone number used to purchase the E-paper.

6. Can I purchase a past edition?

At this point, you can purchase only the same day’s issue from 6am daily, except for Shin Min Daily News, which is available from 3.30pm onwards.

7. Do I need to register an SPH Media account to purchase?

No, you can purchase as a guest without registering for an SPH Media account.

8. Can I cancel the purchase and get a refund?

Unfortunately, all digital purchases are non-refundable. Please email circs@sph.com.sg if you have further enquiries regarding your digital purchase.

9. Are the features similar to that of a digital subscriber?

No, subscribers get to enjoy a lot more features and benefits.

Subscribers are able to read premium articles, and access articles from E-paper (14-day archives) via the publication mobile app, and website.

To unlock subscriber privileges, subscribe to any of our digital packages here.

Frequently Asked Questions

E-paper Purchase

Frequently Asked Questions

E-paper Purchase