(PLEASE NOTE THAT THE CHINESE VERSION OF THE T&CS ARE PROVIDED FOR REFERENCE ONLY, AND THAT THE ENGLISH VERSION SHALL PREVAIL IN ANY EVENT OF INCONSISTENCY OR DISCREPANCY. 请注意此中文版本条款与条件仅供参考, 如有任何与英文版本不符之处,请以英文版本为主)

2022年1月4日最后更新

1. 参与此促销活动（简称“促销”）须遵守此处的条款（简称“早报新年促销条款与条件”），以及标准订阅条款与条件（简称“基本条款与条件”）。如果基本条款与条件和早报新年促销条款与条件之间存在任何冲突或不一致，将适用以下优先顺序：

(a) 早报新年促销条款与条件；

(b) 基本条款与条件。

2. 此促销适用于下表所列的早报配套（简称“配套”），促销期限为 2022 年 1 月 13 日至 (a) 2022 年 2 月 15 日及 ( b) 报业媒体有限公司（简称“新报业媒体”）将赠品全部送完之日（简称“促销期”），以较早者为准。此促销适用于同意并维持订阅的新加坡订户，任何配套的最短订阅期为 12 个月（简称“最短订阅期”），订户须遵守此处规定的条款和条件。此促销不得于其他促销或捆绑优惠同时使用。

*赠品数量有限，送完为止。

3. 赠品由 Juan Kuang 有限公司（简称“赠品提供者”）提供，并根据促销条款与条件提供给合格的订户（定义见下文）。在任何情况下，新报业媒体保留自行决定以任何理由或无理由拒绝接受订户的订阅或获得赠品之权利。

4. 此促销活动仅供所有新加坡公民、永久居民和居住在新加坡从自提交订阅申请之日起至少拥有 12 个月有效的工作许可证的外籍人士。

4.1 以下订户组别有资格参加此促销活动（简称”合格订户”）：

4.1.1 新订户（简称“新订户”）： (a) 不是报贩订户（定义见下文）或现有订户（定义见下文）的人； (b) 目前没有订阅配套的人。为免生疑问，如果同一家庭的任何成员没有直接向新报业媒体订阅该配套或在订阅日期前 90 天内未曾终止该配套，则该订户被视为当前没有订阅该配套，并有资格参加此促销活动。就这些特定条款和条件而言，“家庭”是指由具有相同账单地址和/或送货地址的同一家庭成员组成的家庭单位。

4.1.2 报贩订户（简称“报贩订户”）：通过报贩订阅《联合早报》印刷版的现有订户，目前正在向其支付订阅费，受条款与条件的约束，有资格参加此促销活动。 （在订阅此促销配套后，您与报贩订阅的《联合早报》印刷版配套将被终止，您将成为新报业媒体的直属订户。）

4.1.3 现有每月付款订户（简称“现有订户”）：与新报业媒体签订的现有订阅配套（按月自动续订）的早报现有订户。参与此促销后，现有订户将重新订阅促销配套，并遵守其适用的最短订阅期。

4.2 以下订户组别不符合本次促销的资格：

4.2.1 现有合约订户（简称“合约订户”）：所有向新报业媒体直接订阅早报配套并附带最短订阅期的早报订户。

5. 有关您的配套何时开始生效，请参考以下说明：

5.1 新订户

1. 通过新报业媒体订阅网站订阅，您的配套将在新报业媒体收到订阅申请后大约两个工作日内开始生效。
2. 通过电话订阅，您的配套将于下个月的1号或15号开始生效（处理时间为 7 至 9 个工作日）。

5.2 报贩订户

1. 对于在当月 1 日至 15 日内收到的申请，您的配套将于下个月的 1 日开始生效。

1. 对于在当月 16 日至 31 日内收到的申请，您的配套将于后月1号开始生效。

6. 要获得赠品的资格，符合条件的订户必须 (a) 订阅新的促销配套，并且 (b) 同意在最短订阅期内持续订阅配套，并且不对该配套进行任何更改，以及(c) 新报业媒体必须在促销期内收到正式填写的订阅申请。延长促销期的请求将不予受理，并且在促销期之后新报业媒体收到的订阅申请将不符合资格。 新报业媒体有权自行决定您是否有资格享受配套促销价，其决定为最终决定并具有约束力。

7. 在符合订阅条件的前提下，每个订户只能享受一 (1) 次促销并收取一（1）份赠品。

8. 新报业媒体有权决定用任何其他同价位的产品替换赠品。

9. 赠品是由第三方制造。 新报业媒体对赠品或其质量不作任何陈述或保证。有关赠品的质量和状况的任何争议应直接与制造商解决，新报业媒体没有义务协助或代表订户与制造商沟通。但是，如果发现赠品有缺陷，新报业媒体会在您收到赠品之日起七 (7) 天内提供一对一替换服务，赠完为止。任何广告和营销材料中使用的赠品图片仅供参考，若图片与实物有所不同，则以实物为准。

9. 所有与保修有关的索赔和服务应直接提交给赠品的制造商或提供商。除非法律不得排除，否则这些条款与条件中未明确规定的任何陈述、保证、条款或条件均不适用于本促销活动。并且所有默示保证均被排除在外，包括但不限于，对产品的令人满意的质量、适销性或适用于特定目的的默示保证，也不适用于赠品保修。

10. 有关赠品领取详情，请参照以下说明：

1. 在您成功订阅配套之后的一个工作日内，您将收到一封电子邮件（简称“电邮”），其中包含有关免费派送服务的详细信息。

ii.促销赠品包括免费派送服务，在接受或自行兑换赠品时，您需出示您的身份证和电子或打印版的兑换电子邮件，相关人员需要验证您的身份证地址是否与您输入的帐单地址相符。

11. 如果新报业媒体提供与您的订阅相关的赠品，则以下附加条款均为适用：

(a) 赠品数量有限，送完即止。向新报业媒体提交订阅申请后，严禁替换或重新选择其他赠品；

(b) 您同意并承认新报业传媒对赠品不提供任何类型的暗示、明示或法定的陈述或保证，包括但不限于不侵犯第三方权利、所有权、适销性、质量或适用于特定目的的保证。新报业传媒将不接受任何关于发现有缺陷或不适合使用或任何其他原因的退款或交换请求。

(c) 在满足所有相关资格标准的前提下，订户必须根据您收到的兑换电子邮件中所述的说明和条款兑换赠品。如果您未能在兑换电邮内标注的日期后四 (4) 周内（或兑换电子邮件中规定的其他期限）兑换的赠品，将被视为弃权。在这种情况下，为免生疑问，您在本条款下的义务（包括但不限于在最短订阅期内维持订阅）将继续完全适用。

12. 在您订阅配套的最短订阅期满后，您同意遵照该配套当时的现行条款与条件，继续订阅。直到且除非您按照上述条款向新报业媒体提出书面通知，才能终止订阅。

13. 如果您在合约最短订阅期满前以任何理由终止合约或在合约最短订阅期间内未能向新报业媒体支付订阅费用，新报业媒体有权利根据基本条款与条件终止您的订阅，并且向您收取以下费用：
14. 行政费 $20;以及
15. 合约取消费为$100。

14.除非新报业媒体另有明确说明，否则每位订户只限参与一次促销活动，也不可与其它促销优惠合併使用。

15. 参加此促销活动，即表示您授权并同意新报业媒体可不定时修改隐私政策条款，该条款可在 https://corporate.sph.com.sg/legal/sph_privacy.html （简称“隐私政策”）中找到，以及隐私政策的条款已被引用入此条款与条件。

16. 新报业媒体及其相关公司对于任何损失（包括但不限于任何间接或后果性损失以及利润损失、业务中断或信息丢失造成的损害）、责任、费用、索赔和成本概不负责。包括但不限于任何人因直接或间接拥有或使用活动赠品而发生的任何实际或声称的伤害、损害、死亡或其他后果，无论是因违反保证、疏忽、产品缺陷或其他原因而提出索赔，无论采用哪种形式提出任何此类索赔，但适用法律无法排除的任何责任（在这种情况下，责任仅限于适用法律允许的范围）。

17. 新报业媒体可以随时自行决定更改，修改或修订订阅条款与条件，和/或终止或撤回此订阅活动，恕不另行通知。

(Last updated on January 04, 2020) 

1. Participation in this subscription promotion (“Promotion“) is subject to the terms herein (the “ZB CNY 2022 Promotion T&Cs“) and the Standard Subscription Terms and Conditions (the “General T&Cs“). In the event of any conflict or inconsistency between the General T&Cs and the ZB CNY 2022 Promotion T&Cs, the following order of precedence will apply:

1. the ZB CNY 2022 Promotion T&Cs; 
2. the General T&Cs. 

2. This Promotion is for Zaobao packages set out in the table below (collectively, the “Packages” and each, a “Package“) and is valid during the period commencing from 13 January 2022 to the earlier of (a) 15 February 2022 and (b) the date the number of Premiums that SPH Media Ltd(“SPH Media“) has available for this Promotion have been fully subscribed for (the “Promotion Period“), for persons in Singapore who agree to subscribe for, and maintain their subscription in respect of, any of the Packages for a minimum subscription period of 12 months (“Minimum Subscription Period“), subject to the terms and conditions set out herein. This promotion is not valid with other promotions and bundle deals.

*Premiums are available while stocks last.

3. The Premium is provided by Juan Kuang Pte Ltd (the “Premium Provider“) and made available to the Eligible Subscribers (as defined below), in accordance with the T&Cs. Notwithstanding any term herein, SPH Media reserves the right, at its sole discretion, to decline acceptance of the Eligible Subscriber’s order or application for the Premium for any reason or no reason.

4. Eligibility:

Subject to the following conditions, this Promotion is open to all Singapore citizens and permanent residents and foreign workers who reside in Singapore and have work permits or passes which are valid for at least 12 months from the date of submission of the subscription application.

4.1. The following groups of subscribers are eligible for this Promotion (“Eligible Subscribers“):

4.1.1. New subscribers (“New Subscribers“): Subscribers who: (a) are not Vendor Subscribers (as defined below), Existing Month-to-Month Subscribers (as defined below) or Existing Term Subscribers (as defined below); and (b) do not currently have a subscription to any of the Packages. For the avoidance of doubt, a subscriber is deemed to not have a current subscription to a Package if no member of the same household has at any time previously subscribed to the Package directly with SPH Media or terminated the same within 90 days prior to the date of the submission of the subscription application. For the purposes of these Specific T&Cs, a “household” refers to a domestic unit comprising members of the same family who have the same billing address and/or delivery address.

4.1.2 Vendor subscribers (“Vendor Subscribers“): Existing subscribers of Zaobao who are currently paying their subscription fees to a newspaper vendor. Upon subscription for a Package under this Promotion, these subscribers will be converted to direct subscribers with SPH Media and will have a new subscription to the Package for the Minimum Subscription Period.

4.1.3 Existing month-to-month subscribers (“Existing Month-to-Month Subscribers“): Existing subscribers of Zaobao under an existing subscription plan with SPH Media which is renewed automatically on a monthly basis. Upon subscription for a Package under this Promotion, these subscribers will have a new subscription to the Package for the Minimum Subscription Period.

4.2 The following group of subscribers are not eligible for this Promotion:

4.2.1 Existing term subscribers (“Existing Term Subscribers“): Existing subscribers of Zaobao who have subscribed for Zaobao under an existing contract with SPH Media which has a minimum subscription period.

5. For information on when your subscription to the Package will commence, please refer to the following:

5.1 New Subscribers

1. For applications received through the SPH Media subscription platform, subscription in respect of the Package will commence on or around 2 working days after the subscription application is received by SPH Media.

1. For applications received through call-in, subscription will commence either 1st or 15th day of the upcoming month (subject to processing time of 7 – 9 working days).

5.2 Vendor Subscribers

1. For applications received from 1st – 15th of current month, direct subscription with SPH Media will commence on the 1st day of the upcoming month.

1. For applications received from 16th – 31st of current month, direct subscription with SPH Media will commence on the 1st day of the following month.

6. To qualify for a Premium, you must: (a) take up a new subscription to any of the Packages, (b) agree to maintain your subscription to the Package without any change to your subscription package for the entire duration of the Minimum Subscription Period, and (c) your duly completed subscription application form must be received by SPH Media within the Promotion Period. Requests for extensions of the Promotion Period will not be entertained, and applications for subscriptions received by SPH Media after the Promotion Period will not qualify. SPH Media has the right to determine your eligibility for this Promotion at its sole and absolute discretion and its decision thereon shall be final and binding.

7. Each subscriber is eligible to purchase one Premium per subscription. Only one Premium may be purchased per household.

8. SPH Media has the right and absolute discretion to substitute any Premium with any other product of similar value.

9. All warranty claims in regards to the Premium should be directed to the applicable manufacturer or Premium Provider. Except to the extent that they may not be excluded by law, no representations, warranties, terms or conditions that are not expressly stated in these terms and conditions apply to this Promotion nor in respect of the Premium and all implied warranties are excluded, including but not limited to, the implied warranties of satisfactory quality, merchantability or fitness for a particular purpose of the Premium.

10. For information on redemption arrangements, please refer to the details below:

1. An email (“Redemption Email“) containing details of the redemption will be sent to you within one (1) working day of your successful subscription to the applicable Package under this Promotion.

1. The Premium comes with a complimentary delivery service to your registered address. You are required to be physically present with your NRIC and digital/printed Redemption Email during the collection.

11. Where a Premium is offered by SPH Media in connection with your subscription, the following additional terms apply: 

(a) The Premium is only available whilst stocks last. Strictly no exchange or re-election of the Premium is allowed after the subscription application is submitted to SPH Media; 

(b) You agree and acknowledge that no representations or warranties of any kind, implied, express or statutory, including without limitation the warranties of non-infringement of third party rights, title, merchantability, satisfactory quality or fitness for a particular purpose, are given by SPH Media in respect of the Premium. SPH Media will not entertain any requests to issue any refund or grant an exchange in respect of the Premium that is found to be faulty or not fit for use or for any other reasons; and 

(c) Premiums must be redeemed by subscribers in accordance with the instructions and terms as stated on the Redemption Email which you will receive provided that you satisfy all relevant eligibility criteria. A Premium which is not redeemed by you within four (4) weeks of the date of the Redemption Email (or such other period stated in the Redemption Email) will be forfeited. In such event, for the avoidance of doubt, your obligations under the terms herein (including, without limitation, to maintain the subscription for the Minimum Subscription Period) will continue to apply in full.

12. Upon expiry of the Minimum Subscription Period, you agree that your subscription to the applicable Package will continue in force on the then prevailing terms for such subscription until and unless you provide SPH Media with notice in writing that you wish to terminate in accordance with the said terms.

13. If you terminate your subscription to the Package before the expiry of the Minimum Subscription Period for any reason whatsoever, or during the Minimum Subscription Period you fail to pay to SPH Media any sums as and when due and SPH Media exercises its rights under the General T&Cs to terminate your subscription, the following fees and charges shall also be due and payable by you to SPH Media upon notice by SPH Media:

1. administrative fees of S$20; and
2. termination fees of S$100.

14. Unless SPH Media has stated expressly otherwise, each subscriber may only enjoy one promotional offer at any time, which may not be applied in conjunction with any other promotions or offers.

15. By subscribing for a Package under this Promotion, you agree and consent to the terms of our privacy policy as amended from time to time, available at https://corporate.sph.com.sg/legal/sph_privacy.html (“Privacy Policy“), and the terms of the Privacy Policy are incorporated into these Specific T&Cs by reference.

16. SPH Media and its related corporations shall in no way be responsible or liable for any loss (including, without limitation, any indirect or consequential loss and damages for loss of profits, business interruption or loss of information), liability, expenses, claims and costs arising out of or in connection with the Premium, including, but not limited to, any actual or alleged injury, damage, death or other consequences occurring to any person as a result, directly or indirectly, of the possession or use of the Premium whether claimed by reason of breach of warranty, negligence, product defect or otherwise, and regardless of the form in which any such claim is made, save for any liability that cannot be excluded by applicable laws (in which case that liability is limited to the extent allowed by applicable laws).

17. SPH Media may, at its sole and absolute discretion, vary, amend or revise the T&Cs and/or terminate or withdraw this Promotion at any time without prior notice.

Please note that the Chinese version of the T&Cs are provided for reference only, and that the English version shall prevail in any event of inconsistency or discrepancy.
请注意此中文版本条款与条件仅供参考, 如有任何与英文版本不符之处,请以英文版本为主。(2021年10月1日最后更新)

1. 这些标准订阅条款与条件（“标准条款”）适用于您对新报业媒体有限公司及其继任公司（“新报业媒体”）出版的报纸订阅，与其新闻平台或访问方式无关。新报业媒体有限公司有权不时通过在其网站上发布任何修订条款版本来修改这些标准条款，并且您已同意受这些修订的约束。
2. 您必须年满 18 岁才能订阅我们的服务。如果您未满 18 岁，请让您的父母或监护人代为订阅。您在此声明并保证，您已年满18岁，并拥有同意本标准条款所需的法律行为、权利能力、权力和权威，并且您是：
   （a) 以个人身份使用和订阅和/或签订合约；
   （b) 代表公司使用和订阅和/或签订合约；或者
   （c) 作为未满18岁的订户之监护人或父母签订合约，在这种情况下，您同意以个人身份作为您孩子或被监护人受本标准条款的约束，并对您的孩子或被监护人在订阅和/或使用服务时的行为负责，并且您还同意确保您的孩子或被监护人遵守这些标准条款。
3. 您的订阅在我们的订阅表格中所列出相关的订阅配套及您所选择的付款条件，您也同意并被约束于任何特别条款指定款项、订阅费、最短订阅期、任何订阅优惠活动所获得的优惠品、订阅取消费及派送费等。
4. 新报业媒体有限公司有权利在1个月前向您通知任何订阅费的调整或修改关于您订阅报刊的条款与条件。
5. 如果您一旦确定要派送所订阅的报刊，派送费完成支付后就不得退款。派送费将依据您所居住的住宅类型有所区别，且派送费依据每位订户的帐户及派送地址计算。
6. 一旦新报业媒体有限公司确认您的订阅后，您会于30天内收到订阅确认函。
7. 所有订阅费都是以预先支付方式付款。请确保您的银行户口得以支付每月/年的订阅款项。关于信用卡支付，请确保您的信用卡帐户保持良好信用并且能成功支付每月/年的订阅款项。如果您的信用卡已经过期或您希望使用不同的信用卡，请于每月/年款项支付前14天向我们的客服中心联络。如果您未能在款项支付前14天通知我们，您必须承担支付新报业媒体有限公司所要求的相关行政费、订阅取消费或其它费用。
8. 从您开始订阅报刊第一个月后，您的订阅每月会自动续约直到您向我们通知停止订阅服务。若您要停止订阅，请于30天前以书面通知我们，您可以 (a) 以书面形式邮寄至“SPH Media Ltd, 1000 Toa Payoh North Annexe Level 6, News Centre, Singapore 318994 Customer Experience, Consumer Division, SPH Media Ltd, 318994”；或 (b) 致电我们的客户服务热线 6388 3838；或 (c) 发送电子邮件至 circs@sph.com.sg。如果您的合约最短订阅期尚未到期，您必须支付行政费、合约取消等其它费用。 除非新报业媒体另有说明，否则您的任何续订都将按照现行的订阅条款进行。
9. 如果您未于缴费期限内支付订阅费及其它因素未能缴清欠款或违反任何条款与条件，新报业媒体有限公司可在不影响其在法律上之权利向您要求支付欠款或者在无任何提前通知下停止您的订阅服务且您必须支付相关行政费或其它订阅取消等费用。
10. 如果您遇到任何报纸派送问题(包含但不仅限于印刷版报纸未派送问题)，请于发生派送问题的2天内向我们的客服中心联络。
11. 如果您在订阅过程中，发票、结单或纪录有任何差异或不符合您的订阅款项，您必须在收到发票、结单或纪录14天内向我们的客户服务中心联络以调查问题原因，否则我们的记录则是决定您所最终所需支付的金额，我们不会接受任何的申诉及退款。
12. 您确认在送出订阅表格时所提供资料是正确的并且保证如果有任何更改都必须向新报业媒体有限公司立刻进行通知。
13. 您可通过我们的网站 https://subscribe.sph.com.sg/ 登录(点击”My Services”中的”Temporary Stop”)进行暂停派送印刷版报纸服务(简称”暂停派报服务”)。您同意这项暂停派报服务 (a) 是新报业媒体有限公司提供便利之服务且保有最终决定处理权 (b) 至少需在3个工作天前(不包含星期六、日及公共假期)完成暂停派报 (c)且每次至少暂停3天以上及最多不超过30天。
14. 如果您是印刷版订户且您所使用的暂停派报服务已被确认，并且每次至少暂停8天以上，每年最多不超过30天，新报业媒体有限公司将根据您的暂停天数退还部份款项或馀额退还。多合一综合配套(All-in-One)订户使用暂停派报服务，不得享有任何退款或馀额退还之权利因为订户仍然可继续使用数码平台阅读报刊。
15. 您同意且确认无论新报业媒体有限公司批准您的暂停派报需求，新报业媒体有限公司并不承担或保证所有暂停派报服务无任何差错。在上述情况下，无论您是否符合标准订阅条款与条件中的第14条，订户仍然需支付在暂停派报期间所有报刊订阅费用，且无论订户是否继续收到报纸或已要求暂停派报服务，新报业媒体有限公司不会承担订户任何损失。
16. 提交订阅申请表格，即表示您同意并接受新报业媒体有限公司可随时修改列在 https://www.sph.com.sg/legal/sph_privacy.html 的隐私权政策条款，并且将隐私权政策条款纳入标准订阅条款与条件，作为参考; 新报业媒体有限公司及其相关公司（统称 “新报业媒体”）收集，使用和披露您的个人数据，以处理您的订阅申请并向您提供所订阅的报刊及服务。这些目的已在新报业媒体有限公司隐私权政策中阐明，并且新报业媒体有限公司可随时修改列在 https://www.sph.com.sg/legal/sph_privacy.html 的隐私权政策条款。
    新报业媒体有限公司可随时修改列在 https://www.sph.com.sg/legal/member_conditions.html 的新报业媒体有限公司会员条款与条件，并且将新报业媒体有限公司会员条款与条件纳入标准订阅条款与条件，作为参考。您已同意新报业媒体有限公司对于您的订阅有关或与之相关的所有事宜或纠纷以及与之相关的任何其他事宜（包括但不限于付款，派送，促销或资格要求）的决定都是最终决定。如果标准订阅条款与条件与新报业媒体有限公司会员条款与条件发生冲突，则以标准订阅条款与条件为准。
17. 新报业媒体有限公司有权利在其网站通知且随时修改关于您订阅配套的任何条款与条件
18. 更多关于订阅细节，请参考 subscribe.sph.com.sg

(Last updated on March 16, 2022)

1. These Standard Subscription Terms and Conditions (“Standard Terms”) govern your subscription(s) to newspapers published by SPH Media Limited and its successors-in-title (“SPH Media”), irrespective of the delivery platform or means of access. SPH Media has the right to amend these Standard Terms from time to time by posting any amendments on its website, and you agree to be bound by these amendments.

2. You must be 18 years old and above to subscribe to our services. If you are below 18 years old, please get your parent or guardian to undertake the subscription. You hereby represent and warrant that you are at least 18 years old and have the necessary legal capacity, right, power and authority to agree to these Standard Terms and you are either;

(a) using and/or accessing the subscription and contracting in your own personal capacity;

(b) using and/or accessing the subscription and contracting on behalf of a corporate entity; or

(c) contracting as parent or guardian of a child or ward who is less than 18 years old and who is using and/or accessing the subscription, in which event you agree as his/her parent/guardian, both in your personal capacity and on behalf of your child/ward, to be bound by these Standard Terms and to be liable for your child’s or ward’s acts and omissions while using and/or accessing the subscription, and you also agree to ensure that your child or ward observes these Standard Terms.

3. You also agree to be bound by any specific terms governing payment, subscription fees, minimum subscription periods, entitlements to any gift or premium under any promotion, termination fees and delivery fees which are applicable to your subscription as set out in our application forms for the relevant subscription packages and payment terms you have selected.

4. SPH Media has the right to vary subscription fees payable or any other term relating to your subscription from time to time upon giving you at least 1 month’s prior notice.

5. Please take note that if you have opted to take delivery of the print edition of your subscribed newspapers, the applicable Delivery Fee, once charged, is non-refundable. Delivery Fees are charged by residential type, and will be charged per subscriber account per delivery address.

6. You should receive a letter acknowledging your subscription within 30 days of confirming your subscription.

7. All subscription fees are due in advance. Please ensure that payment is made and cleared by your bank before each monthly/annual recurring payment is due. For payments by credit card, your credit card account must be in good standing and remain valid for the monthly/annual charge(s) to be debited successfully. If your credit card has expired, or if you wish to use a different credit card, you must notify us promptly by contacting our Customer Experience Team at least 14 days before your next subscription fee payment is due. If you fail to provide us such notice in a timely manner, you shall be liable for any prevailing administrative, termination or other fees which SPH Media may impose in accordance with clause 10 below.

8. You may cancel your subscription to the Package at any time after the Minimum Subscription Period. However, you agree that your subscription to the Package will continue and be renewed automatically on a monthly or yearly basis (depending on the payment plan you select) until you expressly instruct us that you wish to cancel your subscription by providing us with at least 30 days’ prior notice in one of the following ways: (a) in writing and sent by post to “Customer Experience Team, Consumer Division, SPH Media Ltd, 1000 Toa Payoh North Annexe Level 6, News Centre, Singapore 318994”; or (b) by calling our Customer Experience Team at 6388 3838; or (c) by emailing us at circs@sph.com.sg. If the minimum subscription period applicable to your subscription has not yet expired as at the date of such termination, the prevailing administrative, termination or other fees shall also be due and payable by you. Unless otherwise stated by SPH Media, any renewal of your subscription will be on the prevailing subscription terms.

9. If timely payment of your subscription fees or other payments due from you is not made for any reason, or if you breach any other terms and conditions that are applicable to your subscription, SPH Media may, without prejudice to its rights and remedies at law to recover any sums due from you, suspend or terminate your subscription without further notice or obligation to you and you may be subject to the prevailing administrative, termination or other fees.

10. If you experience any issues pertaining to delivery of newspapers (including but not limited to non-delivery of print editions of newspapers), please alert us promptly by contacting our Customer Experience Team no later than two (2) days after the date of the newspaper(s) in question.

11. In the event of any discrepancies or inaccuracies in your invoice/statement/records relating to the payment for your subscription, you must notify us promptly by contacting our Customer Experience Team no later than fourteen (14) days from the date of the invoice/statement/records for us to investigate into the matter, otherwise our records shall be conclusive of the amounts due from you and we will not entertain any disputes in relation to the same.

12. You confirm that the information provided in your subscription application form is true and correct at the point of application, and undertake to promptly inform SPH Media if there are any changes to the information provided from time to time.

13. You may seek a temporary suspension of delivery of print newspaper(s) (“Temporary Stop”) by making a Temporary Stop request online at our website at https://subscribe.sph.com.sg/ (click on “Temporary Stop” option under “My Services” section). You agree that any Temporary Stop request (a) is offered on a goodwill basis only and is subject to SPH Media’s approval in its absolute discretion, (b) must be made at least three (3) clear working days (excluding Saturdays, Sundays and public holidays) before its intended start date, and (c) must be for a minimum of 3 consecutive days and cannot exceed 30 consecutive days per request.

14. If you are a Print-only subscriber and your Temporary Stop request is approved for a duration of at least 8 days, SPH Media may in its absolute discretion offer a refund or credit of your subscription for the duration of the Temporary Stop, up to a maximum of 30 days per calendar year in aggregate. All-in-One subscribers are not entitled to any refund or credit of subscription for any Temporary Stop of any duration as they will continue to have access to digital editions of their subscribed publications.

15. You agree and acknowledge that notwithstanding any approval by SPH Media of a Temporary Stop request, SPH Media does not undertake or guarantee that all delivery personnel will carry out Temporary Stop requests without error or at all. In such event, notwithstanding Clause 14, you remain liable to pay for all newspapers delivered to you during any Temporary Stop period requested. SPH Media shall not be liable for any loss or damage which you may suffer in connection with any continued delivery of newspaper(s) or any Temporary Stop request.

16. By submitting your subscription application form, you hereby agree and consent to:

(i) the terms of our Privacy Policy which can be found at https://www.sph.com.sg/legal/sph_privacy.html as amended from time to time, and the terms of the Privacy Policy are incorporated into these Standard Terms by reference;

(ii) SPH Media, using and disclosing your personal data for the purposes of processing your subscription application and to provide you with the products and services you have requested. These purposes are set out in the SPH Media Privacy Policy which can be found at https://www.sph.com.sg/legal/sph_privacy.html and which may be amended from time to time; and

(iii) the terms of our SPH Media Member Terms and Conditions which can be found at https://www.sph.com.sg/legal/member_conditions.html as amended from time to time, and the terms of the SPH Media Member Terms and Conditions are incorporated into these Standard Terms by reference. You further agree that SPH Media’s decision on all matters or disputes relating to or in connection with your subscription and any matters ancillary thereto (including without limitation payment, delivery, promotions or eligibility requirements) are final and conclusive on you. In the event of conflict between these Standard Terms and the SPH Media Member Terms and Conditions, these Standard Terms shall prevail.

17. SPH Media has the right to vary or amend any terms and conditions which may apply to your subscription upon notice in writing by posting to SPH Media’s website.

18. For more details on subscription matters, please refer to subscribe.sph.com.sg